Return policy

Return conditions:

  • The product is defective due to the manufacturer and cannot be repaired.

  • The product delivered is of the wrong design and size compared to the order.

  • The product is intact, unused and has full accessories and purchase invoice.

Return time: Applicable within 7 days from the date of receipt.

Refund time: 1 day from confirmation of valid refund request.

Returns are not applicable if:

  • The product is damaged due to customer error.

  • Used or disassembled, lost warranty stamp.

  • Order according to individual requirements (size, special configuration).

In case customers want further support with information about returning orders, please contact Hotline: 0918.771.713 or 0909 784 800